So it was good for our needs, and yes, we have booked for next year again. (Because it is so accessible) My husband swam every day.!! The teenagers loved it, as all entertainment was available to them, without going to Puerto del carmen. My husband has ms, and requires lots of assistance. He was happy enough, but did not feel secure enough to go to the toilet alone. The toilet was rocking about as he dropped heavily onto it. He is 18 stone in weight, he felt insecure every time. For me it was stressful as I needed to help him on and off. We found the disabled toilet by the pool on the last day, and he felt that was perfect. Also a few issues with the toilet position in room 47 need to be addressed.
Hilda
2024年8月
The apartment was spacious and spotless and cleaners came in practically everyday throughout our stay. There was plenty of room around the pool and again this area was spotless with a lifeguard present at all times. Staff were helpful and reception was manned 24/7. Matagorda itself has a selection of bars and restaurants with a lovely beach and is perfectly flat so ideal for walking , pushchairs, cycling etc...
Julie
2023年10月
The Nautilus is in a fantastic location 5 minute walk from the bars, restaurants, shops and the beach. The complex is quiet and well maintained. The apartment is well equipped with a strong WiFi and British tv channels. Each apartment has its own sunbeds and parasol if you don’t want to sit around the pool.
Caroline
2023年9月
The accommodation and surroundings of the complex were lovely with artwork also very good for wheelchair users which there were plenty, the room was very clean also the pool area which was cleaned daily, location although not far but to walk to the local shop just for essentials was annoying, there is also night security which asks your room number when you arrive back from a night but I thought this to be a bit much
William
2024年11月
Nautilus was exceptional. We were given a room upgrade to the Telluric Suite which was truly wonderful. The standard rooms were still excellent. The property has a truly vast and brilliant art collection, and it was brilliant to see such a curated selection on display as well as the art residence. The staff were extremely helpful and nothing was too much to ask at all, and they were able to advise us in great detail about the local area. The site was impressively accessible; the pool was lifeguarded with an AED immediately available. I fetl very safe whilst staying here. I have no complaints whatsoever.
Louis
2024年11月
Pool was clean and very well kept around the pool, gardener quietly working away. I enjoyed the library and artwork. The changing facilities downstairs were good and spacious. We were upgraded to a two bedroom apartment on arrival which was lovely with a view over the pool. Receptionist was so pleasant. The pitch and putt was available but we didn't do it. Location was excellent, near to beach and restaurants- 5 mins walk. Lovely walkway into Puerto del Carmen or go the opposite way to see the planes landing at the airport. Would be very happy to stay here again.
Doreen
2023年11月
Apartments very clean and cleaned 6/7 days. Loved our own private sun bathing area outside our apartment. Very good location- less than 5-10 minute walk to shopping centre and restaurants.
Isabelle
2025年1月
Very friendly and helpful staff, nice grounds with interesting art all around. Nice clean and spacious rooms. Great internet with router in the room .
Joe
2023年1月
Apartment had everything you needed, well equipped kitchen, plenty towels, beach towels, hair dryer, iron and board, full size fridge freezer and small washing line. Beautiful reception with artwork around. Good priced breakfast. Really accessible for wheelchair users. Location great, short walk to the beach, lovely private terrace with own sun loungers and chairs. Nearby shops and restaurants. Gave us a big cake and bottle of Cava for birthday as a surprise
Mia
2025年3月
Unfortunately my husband had to be admitted to hospital. The staff were kindness itself and Marina the manager moved us to accommodation better suited to my husbands needs.We really appreciated this this as the original accommodation, though excellent in itself was accessed by steps. We managed to enjoy the few days that were left.
Carole
2024年5月